CM Jagan Mohan Reddy launches mobile app to register corruption-related complaints


Andhra Pradesh Chief Minister Jagan Mohan Reddy launched the ‘14400’ app developed by Anti-Corruption Bureau (ACB), dedicated for people to register corruption-related complaints against the officials in the state, and to ensure full-proof evidence to present before the court.

The ACB developed the app on the directions of the chief minister as many of these complaints could not be backed with evidence, thus the case standing weak. Hence, to make it simpler for people, a sophisticated app has been designed to aid the people in reporting corruption.

“The 14400 mobile app has been launched to curtail corruption. The government, right from its inception has been stressing on no corruption. Without corruption and discrimination, we have distributed Rs 1,41,000 cr directly into the hands of beneficiaries,” the CM noted while launching the app.

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Just like the Disha App, the ACB app is designed to aid people in registering complaints through the use of modern information technology and also maintain transparency. The complainant can record audio, video and photo evidence, while registering the complaint. This app gives an in-built feature to ensure the evidence is recorded and attached with the complaint.

“In every office across the state, all they have to do is, switch on the phone, download the app and press the button and engage in a conversation. Data is immediately transferred to the ACB. It is very simple,” the CM said.

Earlier, people would file a complaint via the toll-free number, 14400, but they were less likely to submit evidence with it. This would become a hassle for the ACB to solve cases as they would have no substantial evidence to investigate. Thus, identifying the laxity in the process, Chief Minister Jagan Mohan Reddy directed officials to develop an app which would solve all these problems and ensure a full proof solution to the people.

With the new ACB 14400 app, these problems would be put to an end and provide an opportunity to immediately report corruption with evidence.

Officials are planning to conduct awareness seminars at the district, municipality, mandal and panchayat levels through the village and ward secretariat system. People will also be informed about the use of the app through advertisements in pamphlets, TV and papers.

Here are the features of the ‘14400’ mobile app:

– After the app is downloaded, an OTP will be sent to user’s mobile phone to authenticate the mobile number.

– After the OTP is entered, the ‘14400 App’ is installed on the user’s mobile phone and is ready for use.

– Once the app is opened, two categories, ‘Live Report’ and ‘Lodge Complaint’ will be visible on the mobile screen.

(1) Live Report: – A citizen can capture photograph, record audio/video relating to corruption in “Live Status” and submit the complaint directly.

(2) Lodge Complaint: The citizen can prepare a complaint and can attach existing documents/video/ photograph/audio available with him, and submit the complaint using this feature. Once the complaints are lodged, reference Id will be sent to the mobile phone of the user for future reference.

– After the complaint is lodged, ACB authorities will take necessary action based on the contents of the complaint.

– The complaint immediately goes to the special cell at the ACB headquarters. The staff there will forward the complaint to the concerned ACB police station in a mandal for the officers to initiate action.

– The concerned authorities will immediately register a case against the government official and his staff and take them into custody or take other disciplinary action.

– After the above procedures, the case will be registered and an investigation will commence.

– ACB will regularly update the progress of the case in the app.

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